- Prancewood website www.prancewood.org (collectively "Websites")
- Prancewood social media properties including, but not limited to Facebook, YouTube, Twitter (X), and Instagram (collectively "Social Media Sites")
- (Prancewood Websites, Social Media Sites, and Applications may be generally referred to as our "Properties")
- Prancewood mail, email, text, and phone communications including, but not limited to marketing, event, advocacy and fundraising communications.
Changes to the Policy
What information does Prancewood collect?
In several areas of our Properties, Prancewood collects user-submitted personally identifiable information, such as your name, home address, email address, and telephone number. In order to access certain areas on our Properties, you may need to first provide personally identifiable information to become either a registered user or a subscriber. Prancewood also collects anonymous demographic information, which cannot identify you personally, such as ZIP code, gender, or interests. We may append to the data you provide additional data from publicly available sources in an effort to enhance your relationship with Prancewood.
We may collect information about your interaction with our Communications. For example, we may use website analytic tools on the Websites to retrieve information such as the site you came from or the keywords you used to find the Websites. We will also use technologies, such as cookies and pixel-based tracking, to collect information about the pages you view, the links you click on and other actions you take on the Websites. We use these technologies to provide a more useful and engaging experience to Website visitors, to understand who uses our Properties and to display content, deliver services or carry out the transactions you have requested.
Communication to Children
How does Prancewood secure my information?
Prancewood provides visitors to our Properties with a secure experience when making a donation or purchasing merchandise through them. We work with Payment Card Industry Data Security Standard (PCI-DSS) compliant vendors. When personal information is transmitted, it is protected through the use of industry-standard security technology, such as the Secure Socket Layer (SSL) protocol.
Even with these measures in place, users should take special caution when using publicly accessible computer terminals or transmitting personal information over unsecured wireless networks.
In addition, on certain Website pages, we offer visitors the opportunity to provide comments or other user-generated content. You may also be able to comment on Social Media Sites or while using our Applications. Any information that you disclose when posting a message to these areas, along with the screen name or ID used, becomes public. We are not responsible for any personally identifiable information that you choose to disclose in the public areas of our Properties.
How does Prancewood use my personal information?
Prancewood collects and uses your personal information to circulate news about Prancewood and its programs, to promote events, to acquire new members and subscribers, to operate the Prancewood Properties, and for other internal marketing, promotional, advocacy, and fundraising purposes.
Prancewood operates the Prancewood Network, a network of 501(c)(3) public charity animal welfare groups and government shelters ("Network partners") committed to saving the lives of homeless pets. Prancewood may share personally identifiable information with Network Partners for whom you elect to raise money at events. While any data you provide when registering or participating in an event will be used by Prancewood and housed in the Prancewood database, we will only share your information with any Network partner if you have elected to raise funds for them. If you have concerns and do not wish to receive communications from your selected Network partners, please contact us before registering for the event by sending an email to firstname.lastname@example.org.
We may share aggregated demographic information, including but not limited to, with our funders or for other diversity, equity, and inclusion purposes. And for any formal education pursuits that you apply or enroll in, including but not limited to continuing education, higher education partnerships, or to receive a scholarship, Prancewood will share your information as appropriate with the entity.
Prancewood may release personal information if we believe that the law or legal process served on Prancewood requires it, to protect and defend the rights or property of Prancewood, or in an emergency, to protect the personal safety of an identifiable visitor or the public.
The Prancewood Websites and Applications use "cookies," "pixels," and other similar technology to gather information about your website activities, measure advertising campaigns, to ensure the integrity of the registration and transactional processes and display relevant and/or personalized content to you on the Websites and other media networks. Any personally identifiable information shared with or gathered by these media networks is considered confidential. To protect our visitors, we don’t use these technologies to save payment or credit card information.
Most Web and mobile browsers automatically accept cookies and pixels, but you can usually modify your browser setting to decline if you prefer. If you choose to decline the use of these technologies, you may not be able to fully experience the interactive features of the Prancewood Properties you visit.
We partner with Hubspot to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of our content and engagement opportunities, and other online activities. Additionally, we use this information for site optimization and fraud/security purposes. For more information about how Hubspot collects and uses this data as part of our optimization testing, visit the Hubspot Privacy Statement.
How does Prancewood use my email address?
Prancewood sends email to opted-in addresses only. An individual who receives email from us may opt out of email at any time by following the opt-out instructions contained in any Prancewood email or by managing their preferences.
You may have an email profile on multiple Prancewood Websites and may need to manage your email preferences on those sites individually.
How can I manage my communications preferences?
There are many self-service options available to manage your mail, email, and other communication preferences. If you need assistance in managing your preferences, please email email@example.com.
You can email firstname.lastname@example.org to request that you not receive mail from Prancewood. The Direct Marketing Association (DMA) also maintains a national Do Not Mail list. If you would like to remove yourself from all direct marketing lists, visit the DMA website to update your preferences.
In compliance with the CAN-SPAM Act, all Prancewood emails also have an unsubscribe link in their footer. Note that some email lists for Prancewood programs may require you to opt out specifically from those email communications.
The FTC"s National Do Not Call Registry will allow you to remove a number from all telemarketing lists. Visit the National Do Not Call Registry website to update your preferences.
Text / SMS
Prancewood may send SMS messages through services that you have signed up for, including reservation and appointment reminders. Follow the prompts in any received text message to remove yourself from further text messages at any time.
How You Can Control the Use of Your Data
While nonprofits are considered exempted for many new privacy regulations, including the California Consumer Privacy Act, at Prancewood we are making a good faith effort to follow with the most important tenants of these new privacy laws:
- Prancewood does not sell, rent, or exchange its supporter list.
- If you have questions about the ways we’re using your personal information beyond what we’ve described above, please contact email@example.com.
- You may request the deletion of your personal information by contacting firstname.lastname@example.org.
EU General Data Protection Regulation ("GDPR") Considerations
Prancewood does not intend to solicit users from within the European Economic Area (EEA) to visit its Websites, Applications, or Social Media Sites. Prancewood commits to continue to follow safe data handling processes and will follow European data privacy laws and regulations to the extent applicable.
If the processing of your personal information is subject to the GDPR, and your personal information is processed based on legitimate interests you have the right to object to the processing on grounds related to your specific situation.
If the processing of your personal information is subject to the GDPR, you also have certain rights to request to have your personal information deleted, request that your personal information be restricted, and to ask for portability of your personal information.
To the extent they are applicable, you can exercise these rights (including making these requests) by emailing us at email@example.com. Please put the statement "GDPR Privacy Rights" in the subject of your request, as well as your name, country, or region, and enough information to allow us to respond. If your use of our Websites, Applications, or Social Media Sites falls under GDPR regulations that are applicable to us, we agree, subject to any legally permitted exception or extension to respond to access, deletion, rectification, or suspension requests within 30 days of receipt of the request.
[Revised: August 17, 2023]